Quality Policy

The UTH laboratory management is committed to satisfying the needs of its customers by implementing a quality management system that conforms to the ISO 15189 and all relevant national and international regulations. Our quality policy is to:

  • Uphold professionalism in all our business with our customers.
  • Provide laboratory examinations that are reliable, affordable, of high quality and fit for intended purpose.
  • Conform to the requirements of the ISO 15189 standard.
  • Satisfy the needs of our customers through continual improvement of the quality of laboratory services provided.
  • Ensure that all laboratory personnel are competent for the tasks they perform.
  • Continually improve our quality management system to adapt to scientific and technological advances.
  • Ensure that all laboratory personnel and clients interact in a safe environment.